{"id":18566,"date":"2021-08-26T13:45:49","date_gmt":"2021-08-26T13:45:49","guid":{"rendered":"https:\/\/hivepress.io\/?p=18566"},"modified":"2023-06-26T11:57:32","modified_gmt":"2023-06-26T11:57:32","slug":"enable-reviews-on-wordpress-directory-website","status":"publish","type":"post","link":"https:\/\/hivepress.io\/blog\/enable-reviews-on-wordpress-directory-website\/","title":{"rendered":"How to Enable Reviews on a WordPress Directory Website"},"content":{"rendered":"\n<p>With easy access to the web, people have significantly changed the way they shop today. Customers are constantly reading online reviews to decide if they should buy a product, hire a specialist, visit a destination, or eat at a restaurant. These days reviews not only influence clients&#8217; decisions but may also strengthen a company\u2019s credibility. <\/p>\n\n\n\n<p>It\u2019s rare to blindly make a purchase decision without reading through several online reviews. So it\u2019s really important to allow website visitors to share their opinions about the products or services they bought on your website. That\u2019s why, in this short tutorial, we\u2019ll show you how to install and set up the HivePress Reviews extension that allows users to rate and review listings. <\/p>\n\n\n\n<p>Please note that in this tutorial, we&#8217;ll use <a href=\"https:\/\/wordpress.org\/plugins\/hivepress\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">HivePress<\/a>, a free WordPress directory plugin. If you use another <a href=\"https:\/\/hivepress.io\/blog\/best-wordpress-directory-plugins\/\" target=\"_blank\" rel=\"noreferrer noopener\">directory solution<\/a> or <a href=\"https:\/\/www.frip.in\/micro-jobs-site-wordpress-theme\/\" target=\"_blank\" rel=\"noreferrer noopener\">marketplace theme <\/a>please consider using the review functionality compatible with the theme or plugin you have.<\/p>\n\n\n\n<p>For a better understanding of how to install and set up the Reviews extension on your website, we\u2019ve <a href=\"https:\/\/hivepress.io\/blog\/how-to-create-a-directory-website-with-wordpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">built a listing website<\/a> using the free WordPress directory theme, <a href=\"https:\/\/hivepress.io\/themes\/listinghive\/?utm_medium=referral&amp;utm_source=blog\" target=\"_blank\" rel=\"noreferrer noopener\">ListingHive <\/a>and imported its demo content.<\/p>\n\n\n\n<p>Let\u2019s move to the first step!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Installing the Reviews Add-on<\/h2>\n\n\n\n<p>Your starting point is to install the Reviews extension. It\u2019s a free extension, so you can do it directly from your WordPress dashboard by going to the <strong>HivePress &gt; Extensions<\/strong> section. Then you need to find it among other HivePress extensions and click on the <strong>Install<\/strong> button. When the installation is finished, click on the <strong>Activate<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_1.jpg\" alt=\"The HivePress Reviews extension.\" class=\"wp-image-18567\" width=\"750\" height=\"336\" srcset=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_1.jpg 750w, https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_1-300x134.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>In the same way, you can install the other HivePress extensions if you want to enhance your website with some extra features <em>(e.g., Geolocation, Favorites, Messages and so on)<\/em>.<\/p>\n\n\n\n<p>Once you install and activate the extension, it\u2019s necessary to set it up in the <strong>WP Dashboard &gt; HivePress &gt; Settings &gt; Reviews<\/strong> section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"364\" src=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_2.jpg\" alt=\"Setting up the HivePress Reviews extension.\" class=\"wp-image-18568\" srcset=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_2.jpg 750w, https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_2-300x146.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>There are only two options that you can customize. Firstly, you can enable the \u201cSubmission\u201d function to allow users to submit multiple reviews about one listing. However, beware of this feature since certain website visitors may start leaving dozens of spam reviews. Secondly, you can enable the moderation feature if you, as an admin, want to approve each listing review manually.<\/p>\n\n\n\n<p>After you enable or disable any option, don\u2019t forget to save changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Testing the Reviews Functionality<\/h2>\n\n\n\n<p>Alright, since we already have the necessary prerequisites to allow users to rate and review listings, let\u2019s check how everything works. In this tutorial, we\u2019re using the ListingHive theme with its demo content imported as an example, so we\u2019ll register a new user account and try to leave a review about one of the pre-made listings. To do that, we need to log out from the admin account and proceed by registering a new user account.<\/p>\n\n\n\n<p>Once signed in as a regular user, let\u2019s choose a random listing and click on the <strong>Write a Review<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"535\" src=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_3.jpg\" alt=\"Example of how to leave a review on a website.\" class=\"wp-image-18569\" srcset=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_3.jpg 750w, https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_3-300x214.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>As you can see on the screenshot below, there will be a window where a user can leave a review as well as rate a listing. When finished, simply click on the <strong>Submit Review<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"746\" src=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_4.jpg\" alt=\"Example of how to rate a listing.\" class=\"wp-image-18570\" srcset=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_4.jpg 750w, https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_4-300x298.jpg 300w, https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_4-150x150.jpg 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>If moderation is enabled, each review should be approved by the website admin before it appears on the front-end. You, as an admin, can approve, edit or delete new reviews in the <strong>WP Dashboard &gt; Comments<\/strong> section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"272\" src=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_5.jpg\" alt=\"Approving a new listing review on a WordPress website.\" class=\"wp-image-18571\" srcset=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_5.jpg 750w, https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_5-300x109.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>Once you click on the <strong>Approve<\/strong> button, the review will appear on the listing page <em>(as shown in the screenshot below)<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"509\" src=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_6.jpg\" alt=\"Example of users' reviews.\" class=\"wp-image-18572\" srcset=\"https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_6.jpg 750w, https:\/\/hivepress.io\/wp-content\/uploads\/2021\/08\/Reviews_6-300x204.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<p>That\u2019s all! As you probably noticed, it\u2019s not a big deal to install and set up reviews on your HivePress-powered marketplace or directory website. However, even such a minor feature as reviews improves UX on your website a lot. For example, for such websites as travel directories, restaurant directories, or Airbnb-like websites, the ability to rate and review listings is essential.<\/p>\n\n\n\n<p>We also recommend you to take a look at other HivePress extensions since you can create a website with unique functionality by simply combining different add-ons. Moreover, all the extensions are powered by the same plugin, so no technical roadblocks or compatibility troubles should occur.<\/p>\n\n\n\n<p>Additionally, you may check our review of the best <a href=\"https:\/\/hivepress.io\/blog\/best-free-wordpress-directory-themes\/\" target=\"_blank\" rel=\"noreferrer noopener\">listing WordPress themes<\/a> and an <a href=\"https:\/\/hivepress.io\/blog\/mistakes-when-making-wordpress-listing-website\/\" target=\"_blank\" rel=\"noreferrer noopener\">overview<\/a> of the most common mistakes that people make when building a WordPress directory website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A short guide on setting up the HivePress Reviews extension.<\/p>\n","protected":false},"author":686,"featured_media":18574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-18566","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutorials"],"acf":[],"_links":{"self":[{"href":"https:\/\/hivepress.io\/api\/wp\/v2\/posts\/18566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hivepress.io\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hivepress.io\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hivepress.io\/api\/wp\/v2\/users\/686"}],"replies":[{"embeddable":true,"href":"https:\/\/hivepress.io\/api\/wp\/v2\/comments?post=18566"}],"version-history":[{"count":10,"href":"https:\/\/hivepress.io\/api\/wp\/v2\/posts\/18566\/revisions"}],"predecessor-version":[{"id":32425,"href":"https:\/\/hivepress.io\/api\/wp\/v2\/posts\/18566\/revisions\/32425"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hivepress.io\/api\/wp\/v2\/media\/18574"}],"wp:attachment":[{"href":"https:\/\/hivepress.io\/api\/wp\/v2\/media?parent=18566"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hivepress.io\/api\/wp\/v2\/categories?post=18566"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hivepress.io\/api\/wp\/v2\/tags?post=18566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}